WARWICK FAMILY BUSINESS AWARDED PRESTIGIOUS UK INDEPENDENT USED CAR DEALERSHIP 2020
INDEPENDENT USED CAR DEALERSHIP 2020 AWARDED TO JUST NICE CLEAN CARS
Just Nice Clean Cars are celebrating after being crowned UK Independent Dealership 2020 by MotorTrader.com
Warwick’s largest family-run, independent used car dealership, Just Nice Clean Cars, has won one of the most prestigious national awards available in the UK motor industry – ‘UK Independent Dealership 2020’. The award was announced via video release due to COVID-19 restrictions, by Motor Trader Magazine & MotorTrader.com – watch here. Single-site and multi-site car dealerships from across the UK were competing for this coveted title. The judges named Just Nice Clean Cars the overall 2020 winners for their exceptional showroom presentation standards, marketing excellence, local community initiatives and supporting customer testimonials. Extracts from Google and Facebook reviews read:
“I bought my car from Just Nice Clean Cars in Feb 2019 and I haven’t been to a different garage since. It’s great to have a garage you can trust.’
‘It’s the extra care they take to provide superb service that makes JNCC really stand out’.
‘Staff are really helpful without resorting to pressure selling. Great used cars at great prices.’
Carl Jay, owner and Managing Director, said “We are absolutely elated to have been awarded this highly prized title. It is testament to the hard-work the whole team put in to maintain our excellence in customer service and the all-round presentation of the business. Whilst we are low on used car stock at the moment as a result of the pandemic, we believe in always providing the best possible used car buying experience. Our underlying principle is that buying a car from us is the start of your customer journey, not the end.” Charlotte Jay, owner and Director added, “We saw the video announcement after receiving a Twitter message of congratulations and thought they must have got it wrong. I must have watched it 3 or 4 times before it sunk in. We have an amazing team across the whole business, in both the sales and service departments, all who need recognising for their efforts as without them this wouldn’t have been possible. Our core objective is to enable our customers to just enjoy driving their car, whether they bought it from us or not, hence our strapline ‘just drive’.”
Just Nice Clean Cars opened their used car dealership in Warwick in 2016. Their key driver was to offer a different used car buying experience. The all-weather showroom offers an unrivalled indoor capacity to hold up to 50 second-hand cars, allowing customers the best possible opportunity to view their potential purchase in comfort. From the moment you enter reception, it feels light, bright and welcoming. Straight ahead, the back-wall image entices you into the showroom. What car could you be driving whilst envisaging yourself exploring similar new horizons? The sales team are welcoming whilst allowing customers to browse freely, being attentive when necessary.
The distinguishing principles of the business are to enhance customer satisfaction and trust in the brand whilst differentiating themselves from their competitors. They achieve this through:
1. Offering greater assurances to buyers alongside their purchase with a free 2 year driver warranty as standard.
2. Providing an enjoyable, trusted, no pressure, car buying experience with open and simple purchase options.
3. Ensuring every car on display is fully prepared and easily accessible
Carl added “Throughout our supply chain we try to support other local businesses. We are also proud to employee a team of fantastic local people, and make a difference to our local community.”
See Just Nice Clean Cars announced UK Independent Dealer 2020 here.
For more information on Just Nice Clean Cars, visit www.justnicecleancars.co.uk.